TERMS AND CONDITIONS
1. Provider
Online shop www.atelje-dr.si (below „online shop“) is managed by Atelje DR Jewelry, Oblikovanje nakita, Lara Podvršič s.p. (below “provider”).
Atelje DR Jewelry, Oblikovanje nakita, Lara Podvršič s.p.
VAT: SI 27254364
Registration nr.: 7242409000
Phone: +386 31 603 193
e-mail: info@atelje.dr.si
Person who enters the online shop is a ”visitor”, if he registers he becomes a “user”, and when he completes a purchase a “buyer”.
2. Up-to-date data
Provider makes all efforts to update any changes in reasonable time and provide accurate data on the web page, and is not responsible for any mistakes in this regard. Provider holds all rights to changes of general terms and conditions which apply from the moment of publishing.
3. Prices
All prices of products are in EUR and do contain VAT , since we are tax payers. When purchasing an item those prices apply which are current at the confirmation of payment. The provider may change the prices of product without further notice.
4. Registration
Purchasing in the online shop is possible for registered as well as unregistered users of the online shop. By registering in the system, the user gains a user name (which is identical to his e-mail address) and a password. A registered user may verify his orders and change his data under the tab My account.
5. Purchase/order
The online shop works 24 hours a day, except in a case of technical difficulties. The user can choose and buy products from the list noted in the online shop. All products noted in the online shop are available until stock lasts. After the order has been placed, the buyer receives an e-mail notification about a successfully placed order. Invoice will be send in a separate e-mail. After receiving your payment, we will start processing your order.
6. Product is out of stock
Products, which are marked with „Out of stock“ cannot be ordered. If you wish to be notified when the product is again available, please contact us: info@atelje-dr.si.
7. Methods of payment
The provider allows the following methods of payment: PayPal, card payment (through Stripe system) and ˝Manual payments˝ (direct banking transaction after received the invoice).
8. Postage
Postage depends of the destination and the method of sending you choose.
STANDARD SHIPPING is free of charge:
Slovenia: 1-2 business days
Europe: 4-8 business days
USA: 10-15 business days
Everywhere else: 14-21 business days
PRIORITY SHIPPING costs 40-50 eur:
Europe: 2 days
USA: 3 days
Everywhere else: 4 days
9. Preparation of received order
Due to the completely handmade approach, the provider needs 3 - 4 weeks to create ordered piece.
Provider holds all rights to change the time of preparation which apply from the moment of publishing.
10. Product labeling
All precious metal products we design are tested and labeled in accordance with the law. They contain the marks of conformity of precious metal products (state stamp), the standard degree of purity of the precious metal from which they are made, a name stamp and a logo.
11. Delivery time
Delivery time for ordered products depends on the method of shipping you choose and is marked on every listed item.
12. Intellectual property
All rights reserved. All texts, photographs, illustrations, videos and their derivatives on this web page are subject to copyright and other intellectual property. These items are not allowed to be copied for commercial use or distribution, also it is not allowed to change them or republish them on other web pages.
Provider is not responsible under any circumstance for any links which are not a part of this web page or any other web pages which are or not linked with this web page. The provider rejects all responsibility fo the correctness of any other data, which are available on these linked web pages or any products or services which are available at these web pages.
13. Return and refund policy
In case of any problems after receiving ordered piece, the buyer can contact the provider. The provider will do everything what is in his power to find a solution. If the received piece is not what the buyer thought it would be, he/she can exchange it for another piece or a voucher in the amount of his/her purchase within 2 days after taking over. The voucher is valid one year. Due to the completely handmade approach, the provider doesn't accept cancellations of placed orders.
14. Privacy policy
Web page www.atelje-dr.si may be used by a visitor without giving in his own personal data, except in the case when ordering a product. User or buyer has a right to access and correct his/her personal data, which is in possesion of the provider. He/She can correct his/her data in his/her user profile My account or sends them to the e-mail address info@atelje-dr.si.
While using the web page, by ordering products, inquiries, with e-mails, etc. there is a possibility of data being saved on the servers of the provider for different purposes. Provider saves the name of the provider of web services, web page, which is connected with the online shop, web pages which the user is accessing from the web page and the user’s IP address for a period of time which is determined by law. With users and buyers he/she can also save: name and surname, e-mail address, contact telephone number, primary address and addresses for delivery.
The provider can use the data for delivering products, which are ordered by the user or for statistical purposes, at the same time keeping the anonymity of the individual and his/her identity.
The provider commits, that he will protect the privacy of the web page users and that their confidential personal data will not be forwarded to any unauthorized persons without their consent, except if demanded by the judicial authorities. Some data can be computer stored or processed by the provider in other areas of jurisdiction, i.e. the United States of America, where the law about data protection may be different to those of your country. Provider is not responsible for any possible thefts of data.
Data can be forwarded to 3rd persons by the provider only in a case of delivering products, which are ordered by the user or in other purposes approved by the user, by this the provider relies on technical and organizational measures, which provide compliance with applicable regulations for data safety.
User of the web page himself is also obliged to care for his/her own personal data in such a way to take care of the protection of his/her username and password with an appropriate software (antivirus) protection of his computer.
Consensus for the use of personal data can be cancelled by the user at any time with an e-mail or by contacting the responsible person for data safety on the address below.
Cookies are small text files, which are saved from the user of the web page in the memory of the browser. With the use of these cookies the provider is able to recognize the user’s browser, which enables a more effective use of the web page. Provider does not use the data collected with the use of cookies for the recongition of the user’s identity. The user should not use the online shop, in the case, where he/she does not agree with the use of cookies.
Web page is using technical and organizational security measures for user’s data safety to prevent abuse, loss, destruction, theft or access from unauthorised persons.
In a cases of questions regarding the security of personal data on www.atelje-dr.si you can reach the provider at the following addresses:
Phone: 00386 31 603 193
E-mail: info@atelje-dr.si
Contact person: Lara Podvršič
